FAQ
Frequently Asked Questions
Answers to questions about products, cutting to length, delivery, quality and contact details. Can’t find your question here? Please get in touch – we’ll be happy to help.
Products & range
What products does BIT Bierther GmbH offer?
Heat-shrink tubing, insulating tubing, silicone tubing, fiberglass sleeving, expandable braided sleeves, corrugated conduit tubing, cable ties, as well as processing tools and other accessories.
For which sectors are the products suitable?
Power engineering / renewable energy, automotive, home and household appliances, medical technology, mechanical and plant engineering, lighting and illumination, and safety engineering.
Do you also supply heat-shrink tubing with UL approval?
Yes, various types of heat-shrink and insulating tubing are available with UL approval.
Is heat-shrink tubing available in different colours or as a clear version?
Yes, coloured and transparent versions are part of the range.
Cutting to length & bespoke solutions
Can I have heat-shrink tubing cut to my own specifications?
Yes, heat-shrink tubing and insulating tubing are cut to length or cut to size on request.
Is it possible to print on the tubing?
Yes, tubing can be individually printed and perforated for labelling cables and wires.
Do you offer custom packaging units or your own labels?
Yes, customised packaging, labels and direct dispatch to end customers are possible.
Delivery & logistics
How quickly are standard items delivered?
Usually within 24 hours.
Is just-in-time delivery also possible?
Yes, as well as immediate orders, we also offer scheduled and just-in-time orders.
Quality & certification
What certifications does BIT Bierther GmbH hold?
DIN ISO 9001:2015 and UL approvals (UL File E196690 and E362210).
Are the products REACH- and RoHS-compliant?
Yes, all products comply with the REACH and RoHS requirements.
How is product quality ensured?
Through ongoing checks in goods-in, production and goods-out, as well as documentation via measurement reports and factory inspection certificates.
Advice & contact
Is there a designated contact person for enquiries?
Yes, customers are assigned a dedicated contact person to provide personalised technical advice.
How can I get in touch?
By telephone, email or via the contact form on the website (selecting the relevant category depending on the product range).
How long has BIT Bierther GmbH been in existence?
BIT Bierther GmbH was founded in 1996 and has stood for quality, reliability and personalised advice for 30 years.